Frequently Asked Questions
Everything you need to know about your next favorite piece of furniture.
How long does shipping take for heavy furniture?
Standard delivery typically takes 7-14 business days. Since our sofa beds are oversized items, we use specialized furniture carriers to ensure your order arrives in perfect condition.
What is your return policy?
We offer a 30-day trial period. If you are not satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition and packaging.
Do you offer assembly services?
Yes, we offer a 'White Glove Delivery' option at checkout which includes professional assembly in the room of your choice and removal of all packaging materials.
What kind of warranty comes with the sofa beds?
All SOFABED products come with a 5-year limited warranty covering the internal frame and the conversion mechanism against manufacturing defects.
Are your fabrics pet-friendly?
We offer a specific selection of high-performance, scratch-resistant, and easy-clean fabrics designed specifically for households with pets and children.
Can I request fabric swatches?
Absolutely! You can order up to five fabric swatches for free through our website to help you choose the perfect texture and color for your home.